02 / CUSTOMER SUPPORT

How Can We Help You?

Have questions or need assistance with setup, styling, or custom layouts? Our team is dedicated to helping you get the best out of Team Showcase Pro.

Direct Email Support

Send your questions, portal ID, or feedback directly to our developer inbox.

gmstudio253@gmail.com

Response Commitment

We actively review inquiries and typically reply within 12–24 business hours.

Standard Support Included

Frequently Asked Questions

Will this module affect my existing theme header or footer?
No. Team Showcase Pro is built with 100% scoped CSS class names. It has zero global style bleed and will not conflict with your theme menus, headers, or footers.
Can I hide social icons if some team members don't have profiles?
Yes. Simply leave the URL box blank for that member's social slot, and no icon will render for them. You can also turn off all social icons globally via the style settings toggle.
How do the filter tab count numbers work?
The filter numbers (e.g. 03, 02) are calculated automatically based on each member's "Department / Discipline" field. You don't have to count or enter numbers manually.
Can I connect my HubDB table?
Yes. In the module sidebar under Data Source, switch to "HubDB Table (Dynamic)" and choose your Team Directory table to pull data dynamically across your site.